Privacy Policy

1. Information We Collect

Information You Provide

When you contact Coded PH, request a quote, or submit a project inquiry, we may collect information you choose to provide, such as:

• Name
• Email address
• Phone number, when provided
• Company or organization name
• Service or project you are interested in
• Estimated budget or budget range
• Project requirements, goals, or timeline
• Messages or other details included with your inquiry
• Other information you voluntarily provide when communicating with us

You are not required to provide information beyond what is reasonably necessary for us to understand and respond to your request.

Please do not submit passwords, payment card details, government identification numbers, or other highly sensitive information through our general website forms.

Technical Information

When you visit codedph.com, certain technical information may be collected automatically by our website infrastructure or service providers.

Depending on the technologies being used, this may include:

• IP address
• Browser and device type
• Operating system
• Referring website or page
• Pages visited
• Date and time of access
• Diagnostic and performance information
• Information used to detect spam, fraud, abuse, or suspicious activity

We may use this information to operate and secure the website, diagnose technical issues, understand website performance, and improve the visitor experience.

2. How We Use Your Information

We may use personal information to:

• Receive and respond to inquiries
• Understand your project requirements
• Determine whether Coded PH can assist with your project
• Prepare estimates, quotations, or proposals
• Schedule project discussions
• Communicate with prospective and existing clients
• Provide website design, development, and related services
• Manage projects and client relationships
• Provide project-related documents, updates, and support
• Operate, maintain, and improve codedph.com
• Diagnose technical problems
• Prevent spam, fraud, abuse, and unauthorized activity
• Maintain appropriate business records
• Resolve disputes
• Comply with applicable legal obligations

Submitting a project inquiry does not automatically subscribe you to promotional or marketing emails.

Unless you separately agree otherwise, your contact information will primarily be used in connection with your inquiry, requested service, project, or existing relationship with Coded PH.

3. Website Forms and Email

When you submit a form through codedph.com, the information you provide is transmitted to Coded PH so we can review and respond to your inquiry.

Our website may use measures such as server-side validation, rate limiting, and anti-spam protections to help prevent fraudulent or abusive submissions.

Coded PH currently uses Resend to support transactional email delivery from the website. Information required to deliver your inquiry, such as your name, email address, and message, may be processed through Resend.

Our business email is currently provided through Namecheap Private Email.

These providers may process limited information as necessary to transmit, receive, secure, or manage email communications.

Website inquiries are intended to be delivered to build@codedph.com.

4. Cookies and Similar Technologies

Coded PH may use cookies, local storage, or similar browser technologies when necessary for website functionality, security, preferences, or performance.

We may introduce analytics tools in the future to better understand how visitors use our website.

If we introduce analytics, advertising, or other non-essential tracking technologies that require additional disclosure or consent, we will update this Privacy Policy and implement appropriate controls where required.

You can also control or remove cookies through your browser settings. Disabling certain browser technologies may affect some website functionality.

5. Client Project Information

If you engage Coded PH for a project, we may receive additional information and materials required to perform the agreed services.

These may include:

• Business and organization information
• Brand guidelines
• Logos, images, videos, and other media
• Website copy and content
• Project specifications
• Design files
• Technical documentation
• Files supplied by you
• Project communications
• Information required to configure third-party services
• Access to platforms or systems required to develop, deploy, or maintain your project

We use this information only as reasonably necessary to provide the requested services, manage the project, provide support, and fulfill related business or legal requirements.

Client project information and materials are treated as confidential and are not sold to third parties.

6. Account Access and Credentials

Some projects may require access to domains, hosting accounts, repositories, content management systems, databases, APIs, analytics platforms, or other third-party services.

When this is necessary, Coded PH will use that access only as reasonably required to perform the agreed work.

Whenever possible, clients should provide access using:

• Account invitations
• Delegated access
• Role-based permissions
• Temporary credentials
• Other secure sharing methods

Clients should avoid sending passwords, API keys, or other sensitive credentials through general website inquiry forms.

Access that is no longer required should be revoked or removed after the relevant work is completed.

7. How We Share Information

Coded PH may share limited information with service providers when reasonably necessary to operate the website, communicate with you, or provide our services.

These providers may support areas such as:

• Website hosting and deployment
• Domain and DNS infrastructure
• Serverless or backend services
• Transactional email delivery
• Business email
• Security and spam prevention
• Development infrastructure
• Project-related software and services

We aim to limit information shared with service providers to what is reasonably necessary for them to perform their function.

We may also disclose information when reasonably necessary to comply with applicable law or lawful requests, protect our rights or users, investigate fraud or abuse, enforce agreements, or respond to security threats.

Coded PH does not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

8. Third-Party Services

Coded PH relies on third-party technology providers to operate parts of its website and services.

Current providers may include:

Resend — transactional email delivery for website-generated communications.

Namecheap — domain-related services and business email infrastructure.

Additional hosting, deployment, development, security, or infrastructure providers may be used as our website and services evolve.

Third-party providers operate under their own privacy, security, and data-processing practices. We aim to use reputable providers and limit the information made available to them to what is reasonably necessary.

9. External Links

codedph.com may contain links to third-party websites, social networks, platforms, or services.

When you follow a link to a service that Coded PH does not operate, that service's own privacy practices and terms apply.

Coded PH is not responsible for the privacy practices, security, availability, or content of third-party websites or services.

10. International Data Processing

Some technology providers used by Coded PH may operate infrastructure outside the Philippines.

As a result, information may be transmitted to, stored in, or processed in other jurisdictions when necessary to provide services such as website infrastructure, cloud services, email delivery, development services, or security.

Where applicable, we take reasonable steps to work with reputable service providers and use appropriate safeguards for information processed through those services.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to respond to inquiries, provide services, maintain appropriate business records, support active or completed projects, resolve disputes, protect against abuse, and comply with applicable legal obligations.

The appropriate retention period may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it as appropriate.

12. Data Security

Coded PH takes reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the systems involved, these measures may include encrypted connections, access controls, secure authentication, restricted system access, server-side handling of private credentials, form validation, abuse prevention, and secure development practices.

Private API keys, passwords, and similar credentials used by our website are not intended to be exposed through publicly accessible frontend code.

However, no website, email service, cloud platform, storage system, or internet transmission can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

13. Your Privacy Rights

Individuals whose personal information is processed may have rights under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable privacy laws.

Depending on the circumstances, these rights may include the right to:

• Be informed about how your personal information is processed
• Request access to personal information held about you
• Request correction of inaccurate or incomplete information
• Object to certain processing
• Request erasure or blocking where applicable
• Withdraw consent where processing is based on consent
• Exercise data portability where applicable
• Seek appropriate remedies for violations of your data privacy rights
• File a complaint with the Philippine National Privacy Commission

These rights may be subject to conditions, exceptions, or limitations under applicable law.

To make a privacy-related request, contact build@codedph.com.

We may request reasonable information to verify your identity before fulfilling certain requests. This helps prevent unauthorized access to, modification of, or deletion of another person's information.

14. Children's Privacy

Coded PH's website and services are primarily intended for businesses, entrepreneurs, professionals, organizations, and individuals seeking website design, development, or related professional services.

Our services are not specifically directed toward children, and we do not knowingly seek to collect children's personal information through our project inquiry forms.

If we become aware that children's personal information has been submitted in circumstances where it should not have been collected, we will take reasonable steps to address or remove the information as appropriate.

15. Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, technology providers, business operations, or legal requirements change.

When we make changes, we will update the policy to reflect the current version.

If a change materially affects how personal information is handled, we may provide additional notice through codedph.com where appropriate.

16. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is handled, please contact: